Docs Home
Start from the canonical documentation home, standards, and reference map before diving into individual features.
Start hereDocumentation Guides
Choose the guide that matches your needs—from quick-start tutorials to advanced feature documentation.
Survey Authoring
Canonical workflow for editing, optimization, pretest, and conversation preview.
Learn workflowsDistribution
End-to-end guide for channels, quotas, panel connectors, and automations.
Explore featuresQuality audit
Canonical guide for live monitor, audit, AI review, and quality settings.
See examplesTroubleshooting
Canonical troubleshooting and support runbook entrypoint for all major product areas.
Get helpImport Studio
Complete workflow for file upload, mapping, preview, and final import.
Open guideChoose Your Learning Path
Different paths for different goals—find the one that fits your situation.
Brand new user
Start with Getting Started (15 min) → Create your first survey → Return to Core Workflows when you need deeper knowledge.
I know what I need
Use the Quick Reference in Getting Started to find exactly where to go, then jump to that section in Feature Guides.
Stuck on something
Check Troubleshooting & FAQ first. Still stuck? Contact tech@chokmi.com or use in-app chat for help.
Training a team
Share Getting Started with everyone. Then assign role-specific reading: Survey creators → Core Workflows • Analysts → Feature Guides • Managers → Real Scenarios.
Key Concepts
Understand these core ideas before diving into the guides.
Bias detection
Real-time checking for loaded language and leading questions. Questions rated green (safe), yellow (review), or red (must fix).
Representativeness
Measures whether responses match your target population. Requires linking a benchmark for demographic comparison.
Quality scoring
Every response gets a 0-100 score based on completion time, patterns, contradictions, and bot indicators.
Weighting
Mathematical adjustment that balances your sample to match the target population— amplifying underrepresented voices.
Confidence intervals
Range where the true value likely falls. "62% ± 4%" means the real value is probably 58-66%. Larger samples = smaller intervals.
Bot detection
Automatically identifies automated and synthetic responses using ML models. Set thresholds to flag or quarantine suspicious submissions.
Methodology as code
Define survey methodology in YAML with version control. Track changes, deploy to environments, and maintain audit trails.
Chokmi intelligence
Smart features for briefings, benchmark matching, optimization, quality triage, and recruitment—all toggleable per user.
Quick Start Path
Follow this 6-step path to get productive quickly.
Read Getting Started
Understand what Chokmi does, learn core concepts, and see the complete first survey walkthrough. Takes about 15 minutes.
Create Your First Survey
Use a template or AI generation. Watch the bias checker catch issues in real-time as you type questions.
Distribute & Collect Responses
Share via link, QR code, or email campaign. Monitor quality and representativeness as responses arrive.
Review Core Workflows
Once you've created your first survey, dive deeper into quality monitoring, benchmarking, and analysis workflows.
Explore Feature Guides
Reference detailed feature documentation when you need advanced capabilities like weighting or automations.
Learn from Real Scenarios
See how product managers, HR teams, researchers, and agencies use Chokmi to solve real problems.
Complete Documentation Overview
At a glance: what's in each guide, who it's for, and how long it takes to read.
| Guide | What's Inside | Best For | Reading Time |
|---|---|---|---|
| Getting Started | Platform overview, core concepts, first survey walkthrough, quick reference | Everyone new to Chokmi | 15 minutes |
| Core Workflows | Seven main workflows: survey creation, distribution, quality monitoring, benchmarking, methodology as code, analysis, team management | Regular users creating surveys | 50 minutes |
| Feature Guides | Deep dives: question builder, bias detection, benchmarks, weighting, quality monitoring, methodology as code, intelligence features, bot detection, automations, branding, permissions, integrations | Power users and admins | 60 minutes |
| Real-World Scenarios | 4 complete examples: Product manager, HR engagement, market research, agency white-label | Anyone wanting practical applications | 40 minutes |
| Troubleshooting & FAQ | Common problems, solutions, error messages, frequently asked questions | Anyone stuck on a specific issue | As needed |